Access to youth and adolescent behavioral health care is a major challenge facing rural communities. In this conversation, Adrienne Coopey, D.O., a child and adolescent psychiatrist at the West Virginia University Rockefeller Neuroscience Institute, discusses how a fully virtual collaborative care model is helping deliver early behavioral health interventions and improve access and outcomes for children across West Virginia.
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00:00:01:06 - 00:00:22:12
Tom Haederle
Welcome to Advancing Health. In today's podcast, we learn how West Virginia University Medicine involves the entire clinical team: primary care physicians, virtual social workers and others to get children and young people the care they need before a psychiatrist is required.
00:00:22:15 - 00:00:53:12
Jordan Steiger
My name is Jordan Steiger, and I am senior program manager for clinical affairs and workforce at AHA. I'm really excited to be joined today by Dr. Adrienne Coopey from West Virginia University Medicine. Dr. Coopey is a child and adolescent psychiatrist who is extremely passionate about integrating physical and behavioral health services, which is, we know, something we love to talk about at AHA. And she is especially interested in doing this in areas of West Virginia where children and their families faced challenges in accessing behavioral health services.
00:00:53:14 - 00:01:14:17
Jordan Steiger
She and her team are doing lots of great work, not only to improve the outcomes for these children and their families, but also really trying to support the health care workforce, and clinicians who are developing behavioral health programs and delivering services maybe for whom behavioral health is not their specialty area. So, Dr. Coopey, thank you so much for being with us today.
00:01:14:20 - 00:01:15:29
Adrienne Coopey, D.O.
Thank you.
00:01:16:01 - 00:01:21:12
Jordan Steiger
So to get us started, please tell us just a little bit about you and your role at WVU.
00:01:21:14 - 00:01:52:13
Adrienne Coopey, D.O.
Thank you, Jordan, for that lovely introduction. I think the biggest thing is I'm really fortunate to have the support of West Virginia University to do this work, because I really enjoy it and it doesn't always pay well, right? Reimbursement can be an issue. So, I am currently a fully virtual faculty member in the Department of Behavioral Medicine and Psychiatry, and my role there at WVU is primarily in teaching psychiatry residents and the child and adolescent psychiatry fellows.
00:01:52:15 - 00:02:33:11
Adrienne Coopey, D.O.
So they can join the workforce, and help take care of our people. So teaching is a big role in my work, and it has been all along, which I didn't really catch on to. But, through integrated behavioral health, I've really done a lot of teaching all along. I think most of my, early career has been in-patient child and adolescent psychiatry, emergency departments, doing consult liaison work in medicine and pediatrics, and then the integrated behavioral health work was just kind of like natural development that kind of happened, which is medical overlap, behavioral health
00:02:33:13 - 00:02:53:25
Adrienne Coopey, D.O.
in a lot of the work that I was doing. And I got really lucky. The hospital that I was working in supported me to implement, integrated behavioral health into primary care. Now, I've been at WVU for two years, and really I was hired to implement behavioral health integration.
00:02:53:28 - 00:03:12:21
Jordan Steiger
I love that WVU has made this investment in behavioral health integration. I think that speaks so, so much to the system and the priorities. And I love that you are completely virtual. I know we'll talk about that a little bit more later and how that helps you in your role. But I'd like to go back to, you know, you are a child and adolescent psychiatrist.
00:03:12:22 - 00:03:36:18
Jordan Steiger
You've practiced for a long time in this role. I know you're really passionate about the care that you provide. We know that there are not enough of you out there in the workforce right now. There are just not enough people going into psychiatry, and especially child and adolescent psychiatry. What does this mean for patients? What does this mean for the short term and long term outcomes for these kids when they can't see a psychiatrist?
00:03:36:20 - 00:04:02:19
Adrienne Coopey, D.O.
Right. So all of that is true. We are not able to produce enough child and adolescent psychiatrists to see every kid who needs help. But I would argue we don't need to. You know, our primary care providers are really seeing the kids who need behavioral health intervention. They're seeing them first, right? They're identifying their needs pretty early, right.
00:04:02:20 - 00:04:34:23
Adrienne Coopey, D.O.
We have made it important for screening tools to be implemented for depression and anxiety. So our primary care providers are seeing these kids right off the bat. If we can support our primary care providers to intervene early, we may not need as many child psychiatrists as we feel we do at this point. Treating behavioral health though, is so different than, say, treating strep throat, right?
00:04:34:25 - 00:04:57:04
Adrienne Coopey, D.O.
We don't have that one test that gives us that one answer and know that one antibiotic is going to be helpful. And so that can make it a little more difficult to just do. And that, is where I get to be a part of sort of distilling all the I've learned to support the primary care providers.
00:04:57:11 - 00:05:21:27
Jordan Steiger
So what I'm hearing you say, I think, is that we need to maybe shift our mindset around this a little bit. Not every child needs to be seeing a psychiatrist. And that early intervention piece is really important. And I know that that's something that WVU medicine is really investing a lot of time and resources in right now. So could you tell us a little bit about the work you're doing to empower that early intervention and get kids the care that they need?
00:05:21:29 - 00:05:46:12
Adrienne Coopey, D.O.
Yes. We have implemented three different programs already in behavioral health integration. That has been very exciting for me. One that I have continued today and it is a direct education with a primary care provider. I have a pediatrician that I work with in an area of West Virginia that has no behavioral health services as far as child and adolescent psychiatry is concerned.
00:05:46:15 - 00:06:12:13
Adrienne Coopey, D.O.
She primarily sees children with behavioral health needs. And I talk to her a couple times a week about patients. And we help implement those screening tools in a way that makes it easier for her to care for kids. I give her recommendations, but really, she's doing all the work. And often I am just saying, yeah, that sounds like a really good idea.
00:06:12:13 - 00:06:46:28
Adrienne Coopey, D.O.
And that has gotten a lot of children seen earlier and getting the care in their communities that they would otherwise have to travel pretty far for. Another program is primarily supported through our population health department. Really cool. It is a fully virtual collaborative care model. In general, the collaborative care model parks a social worker in a primary care office who then is the liaison between the patient, the primary care provider, and the specialist,
00:06:46:28 - 00:07:13:27
Adrienne Coopey, D.O.
the child and adolescent psychiatrist. I've worked in that model, it's super fun. It's great to have that collaboration with everybody in that team model. This model is completely virtual. The primary care provider can be in any setting. The social worker is calling the patient using the medical record to communicate. And I have direct conversations with the social worker.
00:07:13:29 - 00:07:45:06
Adrienne Coopey, D.O.
What that gives us is an opportunity to see patients in various practices that can be geographically quite separated. That was one of the difficulties with rural collaborative care is that the social worker may not have enough volume in one practice to really support their position. And so this really negates that issue. The third thing that we're doing that's super fun is, we call it E-consultation.
00:07:45:12 - 00:08:11:09
Adrienne Coopey, D.O.
It is an interprofessional consultation. So the primary care provider puts in an order and a question about a patient. It comes to me or one of our child psychiatrists electronically. We review the chart, review the question and send back an answer. This can be really great. Because we can give it an answer pretty quickly, and we can bill for it so it can support itself.
00:08:11:12 - 00:08:36:16
Adrienne Coopey, D.O.
The primary care provider and this child psychiatrist, are part of any kind of billings and review generation, so that can be helpful in supporting the program. That can give those patients who may not be appropriate for a collaborative care model, a more immediate answer before they can get to a child psychiatrist in specialty care.
00:08:36:18 - 00:09:07:01
Jordan Steiger
Wow, so many things you've mentioned I would love to just dive deeper and deeper into. I think that I mean, the thread I hear among all of these programs though, is the willingness to embrace that virtual care and the willingness to connect across a very large state with a lot of rural communities. You know, I think being a big anchor system in a state like West Virginia, there is such an opportunity maybe for other, you know, states similar to West Virginia, to kind of model off of the work that you are doing.
00:09:07:04 - 00:09:29:22
Jordan Steiger
One of the things you mentioned at the beginning, you know, talking about your different implementations is, you know, how you work one on one with this primary care physician in a rural community in West Virginia. I love this. I think this is such a smart way to just spread that knowledge and help - like you said - just bring that access to care to communities where it wouldn't maybe be.
00:09:29:24 - 00:09:51:18
Jordan Steiger
You alluded to this at the beginning too, but we know that behavioral health provision, you know, for services, is a little different sometimes than primary care. So how can other child and adolescent psychiatrists model kind of the work that you're doing and empower other primary care clinicians to be more confident in treating children with behavioral health needs?
00:09:51:20 - 00:10:23:15
Adrienne Coopey, D.O.
Great question. And this has taken time to develop for myself. Getting little bits of information about someone and formulating a diagnosis and plan can be really difficult and a little scary. So learning the ways that primary care providers can communicate with you in the same language. So sometimes our primary care providers and our psychiatrist are speaking different languages.
00:10:23:17 - 00:10:57:09
Adrienne Coopey, D.O.
One way that we can speak the same language and get the same information is if by using screening tools. And we are using screening tools in primary care a lot, right? We're using the PHQ. We're using the Gad seven and the scared for anxiety. We're using the Vanderbilt for ADHD. We're doing that. And that can be a great way to get the information that you need and communicate it with each other, primary care and psychiatry and follow the care. So we can use those to help support diagnosis.
00:10:57:11 - 00:11:17:18
Adrienne Coopey, D.O.
We can use those to help follow the care and see if we're getting better. Because one thing about psychiatry in general is that our responses aren't always immediate and they're not big. You don't go from sore throat to no sore throat, right? You have incremental improvement.
00:11:17:21 - 00:11:47:05
Jordan Steiger
Absolutely. And just making it objective, like you said, it's not like you have sore throat and no sore throat. It could be a lot of time, a lot of different interventions, a lot of different experimentation with lots of different things to get that person to that right care plan in psychiatry. So I think that that's a great takeaway message for our listeners is just figuring out what is that shared language and how can we come to kind of the middle and understanding each other between psychiatry and primary care
00:11:47:05 - 00:11:59:15
Jordan Steiger
so I love that. As we start to close, what advice would you have for other health systems who are looking to integrate behavioral health into their other models of care?
00:11:59:17 - 00:12:28:24
Adrienne Coopey, D.O.
Support it. I am super grateful to WVU for supporting my work. I am grateful to other hospitals that I've worked at for supporting behavioral health integration. It doesn't always pay upfront, but the improvements on the end in quality of life, hospital visits, hospitalizations and other needs are significant. So that prevention piece is really powerful.
00:12:28:26 - 00:12:34:16
Jordan Steiger
I absolutely agree. Thank you so much. Is there anything else you'd like to add?
00:12:34:18 - 00:12:57:24
Adrienne Coopey, D.O.
Thank you for having me. I really appreciate this. It is something I've been doing in the background for quite some time, and I know that individually, each primary care provider I work with is grateful their patients are getting what they need, and they are also grateful for this program. But I don't always get to talk about it.
00:12:57:27 - 00:13:06:12
Adrienne Coopey, D.O.
Because behavioral health can be something that we don't talk about a lot. So I really appreciate that you've given us this time and spotlight to do it.
00:13:06:15 - 00:13:17:23
Jordan Steiger
We are so happy to do so. I love talking about behavioral health and getting to help other people share their stories. So, we are really excited to keep following your work and see what comes next.
00:13:17:25 - 00:13:19:10
Adrienne Coopey, D.O.
Thank you.
00:13:19:13 - 00:13:27:24
Tom Haederle
Thanks for listening to Advancing Health. Please subscribe and rate us five stars on Apple Podcasts, Spotify, or wherever you get your podcasts.