Event Format



Thu, Aug 15, 2019, 11:00 AM – Thu, Aug 15, 2019, 12:00 PM



Event Host

Contact Information

Syeda Aisha


Webinar Series: The Patient’s Voice
Integrating the Community Voice in Care Delivery
August 15 | 11:00 AM CDT

Building on the themes shared during Community Health Improvement (CHI) Week, the webinar series on “The Patient’s Voice” features projects and programs highlighting member’s work in advancing the best possible patient-centric care by integrating the patient voice in care design and delivery. As part of the AHA’s Hospital Community Cooperative (HCC), member teams are advancing health equity and providing quality care by integrating the collective community voice in the implementation of place-based initiatives. Leaders from HCC teams Holy Name Medical Center and MultiCare Health System share their hospitals respective journeys towards providing the best screening and educational programs by integrating the voice of the communities they serve.


  • Kyung Hee Choi, MPH, Vice President, Asian Health Services, Holy Name Medical Center
  • Jamilia Sherls-Jones, Director of Health Equity, Center for Health Equity & Wellness, MultiCare Health System
  • Ann Mumford, President, Leaders in Women's Health 
  • Moderator: TBD

Learning Objectives:

  • Describe how to integrate the collective community voice in delivering quality patient care and advance health equity
  • Learn how to design and implement culturally sensitive patient-centered screening and educational initiative
  • Identify strategies to ingrain health equity practices across all patient interactions